Tell us a bit about your company and your role there

Precision Plus is a world-class manufacturing facility who specializes in various metal components. My role is to ensure customer satisfaction through vendor-management for all various types of orders. My job is to ensure orders sent to Precision Plus are processed throughout the system and are relayed to the necessary team members to ensure we can meet customer requirements.

What were your key goals when you were looking for a Visitor Management System?

Precision Plus was looking for a user-friendly system that has all the bells and whistles for the administrative team. From facial-recognition to ease the sign-in process, to contactless sign-in with the recent pandemic, we are always looking for improvements and new ways to do things. We wanted to utilize the documents field so we can incorporate our NDA and safety agreements within our facility at the hands of our visitors.

What made you choose Visity?

I wanted to invest in a software that demonstrated continous improvement and will to succeed. Visitly has continued to work with us on potential improvements and features. From the free trial, I saw right then and there how advanced this software is and knew it would be a perfect fit for our needs. The many capabilites this software had to offer was more than enough for our initial needs. This software is perfect for both small and larger corporations. The service team we have worked  with in the past have always demonstrated a willingness to help and succeed with their customer and that speaks volume as well.

How did Visitly help you and what impact does it have on your Business?

Visitly gave us an opportunity to monitor visitors closely throughout our facility and allow us to incorporate some of our required materials onto the software so we keep everything in one spot and things are done in one spot as well. This advanced system gave us opportunity to move in the direction of new and advanced technology within the workplace and the members of our team and visitors are very pleased with the software’s capabilities. 

What did you find most impressive about Visitly?

Since investing time and money into customizing this software for our needs, we have been more than impressed with the continuous improvements on already advanced features throughout this system. We found most impressive the facial recognition feature, along with the customizable notifcations to the host in which the system sends a direct email or text message to the host (or anyone of your choice) containing information obtained from the sign-in process, and allows us to even insert the picture as well so our hosts can get a first hand visual of their visitor so it makes for a more comfortable approach once met. The charts on the dashboard have been been a feature that we never knew we needed. utilizing that feature to understand flow throughout our company based off of time, day of the week, and even host, has been a very nice touch to an already impressive system.