Cookie Policy

If your browser is configured to accept cookies, we may collect non-personally identifiable information passively using “cookies” and “page tags”.

Last revised on January 1, 2020

What’s a cookie?

Cookies” are small text files that can be placed on your computer or mobile device in order to identify your Web browser and the activities of your computer on the Visitly Service and other websites.

What’s a page tag?

Page tags,” also known as web beacons or gif tags, are a web technology used to help track website or email usage information, such as how many times a specific page or email has been viewed. Page tags are invisible to you, and any portion of the Visitly Service, including advertisements, or e-mail sent on our behalf, may contain page tags.

Does Visitly use cookies, and why?

Yes. We use cookies to personalize your experience on the Visitly websites (such as dynamically generating content on webpages specifically designed for you), to assist you in using the Visitly Service (such as saving time by not having to reenter your name each time you use the Visitly Service), to allow us to statistically monitor how you are using the Visitly Service so that we can improve our offerings, and to target certain advertisements to your browser which may be of interest to you or to determine the popularity of certain content. By using cookies and page tags together, we are able to improve the Visitly Service and measure the effectiveness of our advertising and marketing campaigns.

Please be aware that this cookie policy does not govern the use of third-party websites or services or providers of third-party services.

Do I have to accept them?

You do not have to accept cookies to use the Visitly Service. If you reject cookies, certain features or resources of the Visitly websites may not work properly or at all and you may have a degraded experience.

Although most browsers are initially set to accept cookies, you can change your browser settings to notify you when you receive a cookie or to reject cookies generally. To learn more about how to control privacy settings and cookie management, click the link for your browser below.

To learn more about cookies; how to control, disable or delete them, please visit Some third party advertising networks, like Google, allow you to opt out of or customize preferences associated with your internet browsing. For more information on how Google lets you customize these preferences, see their documentation.

All cookies, on our website and everywhere else on the web, fall into one of four categories:

  • Strictly Necessary
  • Performance
  • Functionality
  • Targeting/Advertising

List of cookies Visitly uses on our website

Website NameCookiePurposeStorage DurationCategory
www.visitly.ioCapterraConversion tracking30 minTargeting / Advertising
www.visitly.ioCrazy Egg (_ceir, is_returning)Analytics Tool for heat maps and click data5 yearsFunctionality
www.visitly.ioCrazy Egg (ceg.s)Analytics Tool for heat maps and click data3 monthsFunctionality
www.visitly.ioCrazy Egg (ceg.u)Analytics Tool for heat maps and click data3 monthsFunctionality
www.visitly.ioDisqus (__jid)Authentication for commenting2 yearsFunctionality
www.visitly.ioDisqus (event.gif)Authentication for commenting2 yearsFunctionality, www.visitly.ioDoubleclickRe-targeting, optimization, reporting and attribution of online advertising2 yearsTargeting / Advertising, www.visitly.ioFacebook (tr)Advertising pixel for prospecting and retargeting180 daysTargeting / Advertising
www.visitly.ioLinkedin (_guid, bcookie)Advertising pixel for prospecting and retargeting2 yearsTargeting / Advertising, www.visitly.ioFullstory (fs_uid)Collects information about how visitors use our sites30 minFunctionality
All WebsitesGoogle Analytics (_ga)Collects information about how visitors use our sites2 yearsFunctionality
All WebsitesGoogle Analytics (_gat)Collects information about how visitors use our sites1 minFunctionality
All WebsitesGoogle Analytics (_gid)Collects information about how visitors use our sites24 hoursFunctionality
www.visitly.ioGoogle Analytics (_utma)Determines unique visitors and pageviews2 yearsFunctionality
www.visitly.ioGoogle Analytics (_utmb)Establishes and continues a user session30 minFunctionality
www.visitly.ioGoogle Analytics (_utmz)Stores the type of referral used by the visitor6 monthsFunctionality
All WebsitesVisitly (_A_FirstTouchURL)Collects information about how visitors use our sites2 yearsFunctionality
app.visitly.ioVisitly (2fa_)Keeps track of your two-factor authentication status30 minStrictly Necessary
app.visitly.ioVisitly (PHPSESSID)Login session ID allows you to have multiple browser windows logged in to your accountBrowser ClosedStrictly Necessary
app.visitly.ioVisitly (mhash)Security token that allows us to ensure your session hasn’t been tampered with30 daysStrictly Necessary
app.visitly.ioVisitly (folder_sort)Allows us to remember what sorting options you have set, so when you return we can rebuild the same view(s)1 dayStrictly Necessary, www.visitly.ioVisitly (firstTouchGA)Collects information about how visitors use our sites2 yearsFunctionality, www.visitly.ioVisitly (hs_tvar)Tracking for A/B testing1 yearsFunctionality, help.visitly.ioHubSpot (__hssc)Email marketing and analytics tool30 minFunctionality, help.visitly.ioHubSpot (__hssrc)Email marketing and analytics toolnoneFunctionality, help.visitly.ioHubspot (__hstc)Email marketing and analytics tool2 yearsFunctionality, help.visitly.ioHubspot (hubspotutk)Email marketing and analytics tool10 yearsFunctionality, www.visitly.ioMixpanel (_mixpanel)Event tracking to monitor behavior1 yearFunctionality
All WebsitesWistia (__distillery)Video Streaming1 yearFunctionality

Log files

We collect non-personal information through our Internet log files, which record data such as browser types, domain names, and other anonymous statistical data involving the use of the Visitly services. This information may be used to analyze trends, to administer the Visitly services, to monitor the use of the Visitly services, and to gather general demographic information. We may link this information to personal information for these and other purposes such as personalizing your experience on the Visitly services and evaluating the Visitly services in general.