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HOSPITALS & HEALTH SYSTEMS

Hospital visitor management. Know who's in every hospital and site, at every moment.

An unknown visitor on a clinical floor is a security, privacy and survey problem. Visitly screens every visitor against your watchlist, badges them in under 30 seconds, and shows who is on site at every hospital. Works with Epic and Cerner.

Watchlist + photo ID screening
Live headcount at every site
Works with Epic and Cerner
HIPAA BAA available
WHAT'S AT STAKE

Every unknown visitor is a risk you answer for.

Unknown people on clinical floors. A paper log can't stop someone your team barred last week, or tell you who is inside right now.
Patient privacy at the front desk. A clipboard shows each visitor everyone who signed in before them, and who they came to see.
Violence against your staff. Healthcare workers accounted for 73% of nonfatal workplace injuries and illnesses due to violence in 2018 (BLS, cited by CMS, Nov 2022).
Survey findings. Joint Commission workplace-violence requirements apply to every accredited hospital, and CMS says it will keep enforcing safety rules. A binder isn't evidence.
Visitor data in binders and spreadsheets. No access control, no audit trail, no retention rule. If a log ties a visitor to a patient, losing it can become a reportable breach.

Visitly closes each gap, at every entrance, in every hospital.

FOR HOSPITAL SECURITY

Stop the wrong visitor at the door, at every hospital.

Watchlist screening at every entrance. A match alerts security and holds the check-in for a deny-entry or escort decision.
Photo ID screening, badged in under 30 seconds. Badges show name, host, photo and authorized areas.
Who is inside, right now. A live roster for each hospital, with evacuation alerts by email and on the kiosk; SMS available.
Works with your doors and alerting. Genetec, Brivo, LenelS2 Netbox, Kisi, C•CURE 9000; roster to AlertMedia, Everbridge, InformaCast, Omnilert, Rave.
Compared with Envoy: watchlist and photo ID screening come with Visitly; Envoy keeps them for its Enterprise plan (envoy.com/pricing, 30 Sep 2026).
EHR INTEGRATION

Works with Epic and Cerner.

Visitly works with Epic and Cerner. The exact scope depends on your EHR's capabilities and how it is deployed, so we map it with your EHR and IT teams before rollout. Visitor records stay under your retention settings, role-based access and BAA.

Talk to us about your Epic or Cerner setup
FOR HEALTH SYSTEMS

One policy, every hospital.

Central policy. One watchlist, one audit log, and SSO, role-based access and retention set once for every hospital and clinic.
Local operations. Each hospital sets its own visitor types, check-in steps and badges.
Consistent execution. Every visitor is screened, photographed, badged and logged; exceptions go to a person, and the decision is recorded.
System-wide view. Live headcount per hospital, and visitor records searchable by site and date, from one console.
Plan a pilot at 1–5 sites
FOR YOUR HIPAA PROGRAM

Visitor records that support your HIPAA program.

BAA available, executed at contract. You own the HIPAA program; Visitly supplies the visitor-side records and controls.
Retention and access you set. You decide how long audit events and visitor personal data are kept. Only roles you authorize see records.
Evidence when the surveyor asks. Search and export the audit log by site and date for Joint Commission, CMS or OCR reviews.
Encrypted and audited. TLS 1.3 in transit, AES-256 at rest with per-tenant keys. SOC 2 Type II and ISO 27001; reports under NDA.
Research sites. E-signatures support your FDA 21 CFR Part 11 program.
FOR THE FRONT DESK

Reception handles the exceptions, not the routine.

Visitors check in on a multilingual iPad kiosk or their own phone; pre-registered guests scan a QR invite. Hosts get a Teams, Slack, SMS or email alert. Contractors accept zone PPE and hazard rules first. Runs on iPads you own.

See per-location pricing
FAQs

Questions hospital security and compliance teams ask

1. Will Visitly sign a HIPAA BAA?

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Yes. A BAA is available and executed at contract, with a signed DPA. Visitly supports your HIPAA program with retention you set, role-based access and audit exports; your organization owns the program. The DPA template and sub-processor list are published.

2. Does Visitly work with Epic or Cerner?

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Yes. Visitly works with Epic and Cerner. The exact scope depends on your EHR's capabilities and how it is deployed, so we confirm it with your EHR and IT teams before rollout. Visitor records stay under your retention settings and role-based access.

3. Can we stop someone barred from one hospital at every other site?

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Yes. Every check-in at every site on your account is screened against the watchlist you maintain. A match notifies security, gives the front desk a deny-entry or escort-required decision, and can block the check-in automatically.

4. How long are visitor records kept?

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You set retention per tenant. You decide how long audit events and visitor personal data are kept, and Visitly applies that policy without imposing a period of its own. Legal hold is available.

5. Who in our organization can see visitor records?

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Only the people you authorize. Access to visitor records is role-based, so front-desk staff, site admins and security see what their role allows, and every check-in and change is written to the audit log.

6. What can we hand our Joint Commission or OCR reviewer?

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A time-stamped record of who visited which site, when, whom they saw and what they signed, searchable and exportable for the dates the reviewer asks about. Your compliance team decides what evidence the review needs.

7. How are clinical staff told their visitor has arrived?

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Hosts are notified the moment their visitor checks in, in Microsoft Teams, Slack, Google Chat, Webex, SMS or email. Visitors can also sign an NDA or answer your screening questions as part of check-in.

8. Do we need new hardware, and how long does rollout take?

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Visitly runs on iPads and Zebra or Epson badge printers you already own, or a Visitly hardware bundle. A basic setup takes under an hour, and integrations such as the SSO cutover take a couple of days; multi-site rollouts take from one week to one month, and most start with a pilot at 1 to 5 sites.

START WITH A PILOT

Start with 1–5 sites. Roll out to every site.

One watchlist and a live record of who is on site, the same at every location. Pilot a few sites with a defined end date, then decide how to scale.

Send this to your IT team
1,300+ organizations across 40+ countries run on Visitly.