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VISITLY VS THE RECEPTIONIST

Moving off The Receptionist? Choose your next system.

The Receptionist for iPad is now part of Sign In Solutions, and customers are being moved to Sign In App. Move on your terms: SSO, an immutable audit log, photo ID and watchlist screening and a HIPAA BAA, live in about a week to 14 days with your hosts and visitor types migrated. Published per-location pricing.

The Receptionist facts verified Oct 8, 2026
Source: thereceptionist.com, signinapp.com
Live in about a week, hosts migrated
SIDE BY SIDE · PUBLIC FACTS

What's public about The Receptionist, and what Visitly ships.

The Receptionist · public facts
  • Owner

    Sign In Solutions
  • Customers

    5,500+
  • Direction

    Sign In App
  • Pricing

    Same price, for now
  • Acquired

    Jan 2026

Moving

"The Receptionist for iPad, now Sign In App" (thereceptionist.com, Oct 2026)
Visitly · what you get
  • SSO + immutable audit log

    Standard
  • Photo ID + watchlist screening

    Flag or block
  • HIPAA program support

    BAA available
  • Slack or Teams alerts

    Instant
  • Evacuation alerts

    Every site
  • Your own iPads

    $0 kiosk

Per site

Published per-location pricing. Never per user or visitor.
See per-location pricing →
Switch Assist

Zero

gap at the front desk: the move is planned around your cutover date

Switch Assist plans the move around your cutover date, migrates your hosts and visitor types, and sets up the iPads you already own, so visitors keep checking in while you move. First sites go live in about a week to 14 days.

VERIFIED COMPARISON

The Receptionist and Visitly, including where The Receptionist is stronger.

Feature
The Receptionist
Part of Sign In Solutions
Visitly
SOC 2 Type II · ISO 27001
Product direction
Sign In Solutions is moving customers to Sign In App (thereceptionist.com, Oct 8, 2026)
One visitor management platform you choose, for every site
Hardware
The Receptionist for iPad runs on iPads (thereceptionist.com, Oct 8, 2026).
iPad app
Your own iPads, with Zebra or Epson badge printers
HIPAA BAA
Customers tell us a BAA is no longer offered after the move (reported on our sales calls, 2026)
BAA available, executed at contract, to support your HIPAA program

Screening & compliance

ID scan & verification
Not stated on thereceptionist.com (checked Oct 8, 2026)
Visitor photo at every check-in, plus photo ID screening
Watchlist screening
Not stated on thereceptionist.com (checked Oct 8, 2026)
Matches flagged or blocked before a badge prints
Published pricing
Pricing stays the same for now (thereceptionist.com/the-future, Oct 9, 2026)
Published per-location pricing, never per user or visitor
Audit log search + export
Not stated on thereceptionist.com (checked Oct 8, 2026)
Immutable audit log with search and export
Evacuation rolls
Not stated on thereceptionist.com (checked Oct 8, 2026)
Evacuation rolls with email and kiosk alerts at every site
SSO + audit log
Not stated on thereceptionist.com (checked Oct 8, 2026)
SAML SSO with MFA and an immutable audit log, standard

Where The Receptionist is stronger

A simple iPad sign-in
Known for an easy front-desk sign-in, with 5,500+ customers at acquisition (Sign In Solutions, Jan 2026)
Visitly's iPad check-in is just as quick, and adds screening, SSO and audit logs as you grow.
Familiar to your front desk
Your staff already know it
Switch Assist sets up your existing iPads and trains your front desk

Product & support

Product direction
The Receptionist
Sign In Solutions is moving customers to Sign In App (thereceptionist.com, Oct 8, 2026)
Visitly
One visitor management platform you choose, for every site
Hardware
The Receptionist for iPad runs on iPads (thereceptionist.com, Oct 8, 2026).
The Receptionist
iPad app
Visitly
Your own iPads, with Zebra or Epson badge printers
HIPAA BAA
The Receptionist
Customers tell us a BAA is no longer offered after the move (reported on our sales calls, 2026)
Visitly
BAA available, executed at contract, to support your HIPAA program

Screening & compliance

ID scan & verification
The Receptionist
Not stated on thereceptionist.com (checked Oct 8, 2026)
Visitly
Visitor photo at every check-in, plus photo ID screening
Watchlist screening
The Receptionist
Not stated on thereceptionist.com (checked Oct 8, 2026)
Visitly
Matches flagged or blocked before a badge prints
Published pricing
The Receptionist
Pricing stays the same for now (thereceptionist.com/the-future, Oct 9, 2026)
Visitly
Published per-location pricing, never per user or visitor
SSO + audit log
The Receptionist
Not stated on thereceptionist.com (checked Oct 8, 2026)
Visitly
SAML SSO with MFA, and an immutable audit log with search and export
Evacuation rolls
The Receptionist
Not stated on thereceptionist.com (checked Oct 8, 2026)
Visitly
Evacuation rolls with email and kiosk alerts at every site

Where The Receptionist is stronger

A simple iPad sign-in
The Receptionist
Known for an easy front-desk sign-in, with 5,500+ customers at acquisition (Sign In Solutions, Jan 2026)
Visitly
Visitly's iPad check-in is just as quick, and adds screening, SSO and audit logs as you grow.
Familiar to your front desk
The Receptionist
Your staff already know it
Visitly
Switch Assist sets up your existing iPads and trains your front desk
The Receptionist facts verified October 8, 2026 from thereceptionist.com, signinapp.com and Sign In Solutions' acquisition announcement of January 12, 2026; the pricing line re-checked on thereceptionist.com/the-future October 9, 2026. The BAA point is what customers have told us on sales calls.
QUESTIONS BUYERS ASK

Before you move off The Receptionist

Straight answers on HIPAA, screening, hardware, support and switching on a tight deadline.

Can Visitly scan and verify government IDs?

ID verification

Yes. Every check-in captures a visitor photo and prints a badge, and photo ID screening checks each visitor against your watchlist before the badge prints.

Does Visitly screen against watchlists and sex offender registries?

Screening

Yes. Watchlist screening flags or blocks a match before a badge prints. Schools and campuses that need sex offender registry screening can add it.

We're a healthcare practice. Will you sign a BAA?

HIPAA

Yes. Visitly supports your HIPAA program and signs a Business Associate Agreement, executed with your contract. Visitly is SOC 2 Type II and ISO 27001 certified, and every visit is kept in an immutable audit log.

Can we keep hardware costs down?

Hardware

Visitly runs on iPads you already own with Zebra or Epson badge printers, so there is no dedicated kiosk to buy or maintain.

How reliable is Visitly, and what support do we get?

Reliability & support

Uptime was 99.97% observed over the last 90 days (visitly.io/trust). A 99.9% uptime SLA and a named Customer Success Manager are available, and 24/7 phone and chat support is an option.

Our cutover deadline is weeks away. How fast can we switch?

Migration

A single site can be live in about a week. Multi-site moves take about 14 days, including the SSO cutover. Switch Assist plans the move around your deadline, migrates your hosts and visitor types, and sets up the iPads you already own. Firework migrated from Envoy in 9 days.

SWITCH ASSIST

Switch on your deadline, without compromising on security.

A tight cutover date is no reason to settle for less. A single site can be checking visitors in within about a week, and multi-site moves take about 14 days. Switch Assist plans around your cutover date, migrates your hosts and visitor types, and sets up the iPads you already own.

01

Plan the move

Review your cutover date, visitor flows, hosts, badge printers and every site you run.

02

Visitly stand-up

Tenant provisioned, SSO wired to your identity provider, hosts and visitor types imported, and the iPads you already own set up as kiosks.

03

Front desk ready

Your front desk is trained and checking visitors in on Visitly.

04

Cutover

Every site moves over in the order you choose, planned around The Receptionist cutover date.

SEE IT AT YOUR SITES

See Visitly at your sites in 30 minutes.

SSO and the audit log come with every site.

1,300+ organizations across 40+ countries run on Visitly.