The Challenge
Precision Plus is a world-class manufacturing facility supplying precision-machined components to the medical, aerospace, automotive, and industrial sectors — industries where access control, safety compliance, and documentation aren't optional. Yet like many manufacturers, their visitor management process hadn't kept pace with the sophistication of the rest of their operations.
The team needed a system that could handle the administrative complexity of a 1,800-person facility: digital capture of NDAs and safety agreements at the point of entry, real-time visibility into who was on the floor, and contactless sign-in capability — a requirement that became critical during the pandemic and stayed relevant afterward.
Why Visitly
Will Sanchez ran the evaluation with a clear filter: he was looking for a vendor committed to continuous improvement, not one that would ship a product and move on. That criterion — a willingness to work alongside customers on features and improvements — shaped the decision as much as the feature set itself.
The free trial was decisive. Sanchez saw the depth of the platform firsthand and recognized that Visitly's capabilities went well beyond Precision Plus's initial requirements — leaving room to grow into the system over time.
"Visitly gave us the ability to closely monitor visitors throughout our facility and allowed us to integrate our required materials into the software, keeping everything organized and streamlined in one place."
Key Features in Use
Precision Plus uses Visitly across all dimensions of their visitor workflow — from first arrival through compliance documentation and ongoing traffic analysis.
Operational Impact
The dashboard analytics were the surprise standout. Precision Plus hadn't anticipated how useful facility traffic data would be — but once they had visibility into visitor flow by time, day, and host, it became a resource planning tool. Understanding when and why visitor volume peaks allowed the team to optimize staffing and front-desk coverage in ways that hadn't been possible before.
The customizable host notification was equally valued. Hosts at Precision Plus now see a photo and sign-in details before their visitor reaches the meeting room — making the first interaction more personal and the overall experience more professional. For a facility that hosts executives, vendors, and compliance auditors from regulated industries, that first impression matters.
What They Said
Will Sanchez, Client Relations Manager at Precision Plus, led the evaluation and remains the primary platform administrator:
"Since investing time and money into customizing this software for our needs, we have been more than impressed with the continuous improvements on already advanced features throughout this system."
Precision Plus is a leading supplier of precision-machined components serving the medical, aerospace, automotive, and industrial sectors. With over 1,800 employees, Precision Plus operates as a world-class manufacturing facility in the USA.
