The Challenge
Tessolve had built their own visitor management software in-house — a practical choice for a lean team, but one that came with real costs. The system was slow to use, difficult to access, and created friction every time a visitor arrived. Managing records was a manual effort, and the lack of any real-time visibility meant that tracking who was on-site during an emergency was essentially impossible.
For a semiconductor engineering company where NDAs and GMP agreements are part of standard operations, the absence of digital document capture was also a compliance liability. They needed something simpler, not more powerful — a system that would get out of the way and do the job without adding complexity.
Why Visitly
Tessolve evaluated their options with a clear priority: simplicity. They weren't looking for a platform loaded with features they'd never use — they needed something their team could actually adopt without a steep learning curve, and that would handle compliance workflows without adding administrative overhead.
What sealed the decision was Visitly's hardware and software bundle. Rather than sourcing a kiosk, printer, and software separately and hoping they'd work together, Tessolve got a single, complete solution from one vendor — removing a whole category of IT friction from the deployment.
"Visitly has simplified our check-in process and provided better security and visibility, all while improving efficiency."
Key Features in Use
Tessolve's day-to-day use of Visitly is focused on four core features — each solving a specific gap that the previous in-house system left open.
Operational Impact
The most immediate change after deployment was notification speed. Rahen Maskey's team now receives prompt alerts the moment a visitor arrives — something the previous in-house system couldn't do at all. The visitor log database replaced a fragmented record-keeping process with a single, searchable source of truth accessible to anyone with the right permissions.
For a 20-person team running semiconductor engineering operations, the value of Visitly isn't in enterprise-scale feature density — it's in the elimination of small but persistent operational friction. The check-in flow is self-service. Documents are captured automatically. The facility manager has the visibility they need without having to build or maintain anything themselves.
What They Said
Rahen Maskey, Facility Manager at Tessolve, led the evaluation and manages the platform day-to-day:
"I would advise considering Visitly as a highly efficient and cost-effective solution that enhances security, streamlines visitor management, and provides valuable insights for improved operations."
Tessolve is a leading provider of semiconductor engineering services, focusing on product development, testing, and system integration. Headquartered in San Jose, CA, Tessolve operates as a Hero Electronix Venture.
